FIT FOR ROYALS

RETURN POLICY

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • NO REFUND, EXCHANGE ONLY. WE DO NOT ACCEPT RETURNS ON ANY ITEMS, ONLY EXCHANGES ON CERTAIN ITEMS.

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

  • Items must be unworn and unwashed. 

  • Items must be free of stains, makeup, deodorant, or wear.

  • Bodysuits, swimwear, and accessories are non-returnable.

  • All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in delays

  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Damaged or defective items be reported within 7 days of delivery. 

Returned-to-Sender & Refused Packages

  • This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.

  • Returned-to-Sender or Refused packages will be restocked. Please expect an email from contact@fitforroyals.com so that we can resend the package.

  • We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

  • We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of "wardrobing;"

  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.

Non-Fit For Royals items sent to our  Center will be discarded upon receipt.

Damaged/Defective/Incorrect Items

Should you receive a damaged, defective, or incorrect item, contact us at contact@fitforroyals.com. Once we receive your request, we will be in contact with you to address and resolve the issue.

Returning By Mail

Use your order packing slip to return by mail with the carrier of your choice. All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing. 

Mail your return items to our Returns Department at the address stated below:

Fit For Royals 

197 Clerk Street 

Unit 1

Jersey City, NJ 07305

Depending on the shipping method and carrier selected, your return package may take several weeks to reach us. Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Once your return is fully processed, we will exchange for proper size or item. Item must be equal or more in value.

Helpful Hint: Fit For Royals is not responsible for returns until they reach our Distribution Center in Jersey City, NJ. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Fit For Royals will not be able to process your returns.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back to us for exchange, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.